🔤 How to rename a knowledge base?

If you decide to rename your knowledge base in process of use:

🔹First option to rename a knowledge base

1. Go to General Settings →  Knowledge Bases

2. Choose the intended  knowledge base and open Settings

   

3. Choose Appearance tab → General Information

4. Type in New  knowledge base name

   

🔹Second option to rename a knowledge base

1. Just hit ‘Knowledge Base Settings’  under the knowledge base name

2. Choose ‘Appearance’ tab → General Information and enter the new name