🔤 How to rename a knowledge base?

Written by alexa

Updated over a week ago

1 min read

If you decide to rename your knowledge base in process of use:

🔹First option to rename a knowledge base

  1. Go to Settings →  Knowledge Bases
  2. Choose the intended  knowledge base and open Settings
  3. Choose General Information
  4. Type in New  knowledge base name
🔤 How to rename a knowledge base?

🔹Second option to rename a knowledge base

  1. Just hit ‘⚙️’  next to the knowledge base name
  2. Choose ‘Knowledge Base Settings’ option and enter the new name
  3. 🔤 How to rename a knowledge base?


 

Was this page helpful?