๐Ÿ”ค How to rename a knowledge base?

Updated over a week ago

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1 min read

If you decide to rename your knowledge base in process of use:

๐Ÿ”นFirst option to rename a knowledge base

  1. Go to Settings โ†’  Knowledge Bases
  2. Choose the intended  knowledge base and open Settings
  3. Choose General Information
  4. Type in New  knowledge base name
๐Ÿ”ค How to rename a knowledge base?

๐Ÿ”นSecond option to rename a knowledge base

  1. Just hit โ€˜โš™๏ธโ€™  next to the knowledge base name
  2. Choose โ€˜Knowledge Base Settingsโ€™ option and enter the new name
  3. ๐Ÿ”ค How to rename a knowledge base?


 

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