To do a knowledge base backup:
- Choose the knowledge base you need to get/export data from
- Click ‘⚙️' next to the knowledge base name
- Choose Backups
- Its possible to run backups manually in HTML or PDF formats (run backup once→ Backup to HTML/ PDF)
This feature is present across all the subscription plans of Perfect Wiki.
Important note. If you select backup to HTML the attached images or other files that you uploaded to the Perfect Wiki page won't be exported. You can use a 3-rd party tool to download all files that linked to your page.
⚠️If you use Windows system internally, there may arise the issue caused by the Windows problem with downloading large archives. To resolve it, try setting up 7zip unarchiver utility to resolve the problem.