⚠️ The feature is available on the ULTIMATE and ENTERPRISE plans only.
To set Scheduled Backups
- Choose the channel you need a backup of/where you want to export o migrate data from
- Click ‘⚙️' next to the channel name
- Choose ‘Backups’ tab
- Set the frequency of your backup (monthly/weekly/never)
- Choose the format (HTML/PDF)
- From the drop down choose the email where the archive with the backup will be sent
These settings will be saved as default for the chosen channel, unless you'd like to alter them. In such a way you'll get the updated copy of your knowledge base on a regular basis.