In case during the Perfect Wiki sign in process your get the 'We're having troubles loading your message' error, this refers to the access settings of your Microsoft Teams channel where Perfect Wiki is installed to.
In this case we recommend checking:
- If the user is the member of the channel where Perfect Wiki lives (the user should see the channel on their list, or you can check this via tagging them in a post using ‘@’ symbol)
- If your organization has one tenant for all the members
If any assistance is required - submit your request via our Feedback Form.