If a user was deleted by the Admin from the Perfect Wiki tenant - they automatically become blocked.
Blocked/deleted users can't enter Perfect Wiki via seamless entry or using their credentials, they have to be invited by the admin to join Perfect Wiki organization anew.
To unblock a user:
- The Admin of the Perfect Wiki teams has to go to Settings → Users
Type in the user email in the Invitation field, set the intended role and send the invite, see more details here 🧑🤝🧑 How to add new users to your Perfect Wiki account?
- The invitee will get the invite via email, they have to click ‘Accept Invite’
- After that - the user can sign in normally into Perfect Wiki using the email address (or connected Microsoft or Google accounts)