If a user was deleted by the Admin from the Perfect Wiki tenant - they automatically become blocked.
Blocked/deleted users can't enter Perfect Wiki via seamless entry or using their credentials, they have to be invited by the admin to join Perfect Wiki organization anew.
To unblock a user:
- The Admin of the Perfect Wiki teams has to go to Settings โ Users
Type in the user email in the Invitation field, set the intended role and send the invite, see more details here ๐งโ๐คโ๐ง How to add new users to your Perfect Wiki account?
- The invitee will get the invite via email, they have to click โAccept Inviteโ
- After that - the user can sign in normally into Perfect Wiki using the email address (or connected Microsoft or Google accounts)