Purpose
Define acceptable and prohibited uses of Perfect Wiki systems by personnel, and acceptable use of the Perfect Wiki service by customers.
Scope
All Perfect Wiki personnel, contractors, and customers.
Acceptable use — Perfect Wiki personnel
- Use company-issued credentials and SaaS accounts only for legitimate business purposes.
- Protect credentials; do not share account passwords or session tokens.
- Use MFA on all accounts that support it.
- Do not store customer data on personal devices outside company-approved SaaS.
- Do not bypass security controls (firewalls, role checks, code review) without explicit, documented authorization.
- Do not install unapproved software on workstations that have access to production credentials.
- Report suspected security incidents to [email protected] immediately.
Acceptable use — customers
Customers and their end-users agree to use Perfect Wiki in accordance with the Terms of Service and applicable law. Prohibited activities include but are not limited to:
- Uploading content that infringes intellectual-property rights, violates privacy laws, or is unlawful in the customer's or end-users' jurisdictions.
- Uploading malware or attempting to use Perfect Wiki to distribute malware.
- Attempting unauthorized access to other tenants' data, to Perfect Wiki's infrastructure, or to bypass authentication and authorization controls.
- Performing automated scanning, denial-of-service, or other abusive activity against Perfect Wiki services without prior written authorization.
- Using Perfect Wiki to store regulated data outside the platform's intended scope (e.g., PHI subject to HIPAA, payment card data subject to PCI DSS, U.S. federal data subject to FedRAMP) — these workloads are not supported.
- Reverse-engineering the service except to the extent permitted by law.
Reporting abuse
Suspected abuse of the service should be reported to [email protected].
Enforcement
- Violations by personnel may result in disciplinary action up to and including termination.
- Violations by customers may result in suspension or termination of the customer's service, per the Terms of Service.
Review cadence
Reviewed annually.
Last reviewed: 2026-05-21. Next review: 2027-05-21. Approved by: Ilia Pirozhenko, CEO/CTO.